The Video Network Monitoring group at Tektronix, formerly Mixed Signals prior to its acquisition, has formed a Technical Advisory Board to provide guidance and counsel to management and engineering teams as they continue developing the company’s line of solutions that enable video service providers to quickly identify, diagnose and repair video and audio errors that can impact the viewing experience.

The board will meet regularly and is made up of a cross section of employees from many of the nation’s largest cable television operators, ranging from the managerial to executive level. This broad range of roles and responsibilities ensures that input will be received from a variety of personnel tasked with ensuring service quality for their respective companies.

Initial members of the Technical Advisory Board are:

• Sean Baker, Corporate Director, Digital Systems

Bright House Networks

• Celio DaCosta, Senior Director, Digital Video Services

Comcast

• Keith Hayes, Vice President, Network Operations and Engineering Services

Charter Communications

• John Heinz, Manager, Digital Video

Suddenlink

• Phillip Millwater, Director, New Jersey Inside Plant

Cablevision

• Carolyn Terry, Vice President, Headend Engineering

Time Warner Cable

“We work daily with top people in the cable industry who give us great feedback, but formalizing a relationship with our Technical Advisory Board members gives us a collaborative forum that provides unique benefits,” said Eric Conley, Vice President, Video Network Monitoring, Tektronix. “We look forward to discussing the future of monitoring together with the Board’s insight and guidance to ensure that our solutions continue to address our customers ever changing needs and requirements.”

For more information visit www.mixedsignals.com or call 310.227.8620.
Follow Tektronix on Twitter – @tektronix
Follow the Mixed Signals product line on Twitter – @mixedsignalsinc

About Tektronix

Mixed Signals was acquired by Tektronix in May 2010. As an industry-leading innovator of digital content monitoring solutions, Tektronix enables video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. For more than sixty years, engineers have turned to Tektronix for test, measurement and monitoring solutions to solve design challenges, improve productivity and dramatically reduce time to market. Tektronix is a leading supplier of test instrumentation for engineers focused on electronic design, manufacturing, and advanced technology development. Headquartered in Beaverton, Oregon, Tektronix serves customers worldwide and offers award-winning service and support. Stay on the leading edge at www.tektronix.com.

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Tektronix, Inc., the leading provider of digital content monitoring solutions, today announced that its Sentry® digital content monitoring solution, part of its Mixed Signals family of products, has been named a finalist in the Measurement and Control Instruments category for the American Technology Awards, which bestows the only “Best Of” awards that recognize all technology products and services for the technology industry.

Nominations for The American Technology Awards “The Termans” are vetted by industry experts and technology companies. These awards have been named after Frederick Terman, who is widely credited as being the father of Silicon Valley. The winners will be announced on June 16 at TechAmerica Foundation’s Eighth Annual Technology and Government Dinner which has been a premier Washington, D.C. networking event bringing hundreds of industry, congressional and government leaders together at one venue to celebrate the partnership between industry and government.

“We had a lot of nominations for these prestigious awards, and we congratulate Tektronix for rising to the finalist ranks,” said David C. Thomas, TechAmerica’s executive vice president, commercial development. “TechAmerica Foundation is excited to highlight Tektronix, as it continues to influence technology development throughout the rest of the world.”

Sentry has earned multiple industry awards since 2009, due in large part to its advanced capabilities that enable video service providers to detect and diagnose video and audio errors that can ruin viewers’ Quality of Experience (QoE). Sentry utilizes advanced deep packet inspection (DPI) technologies to continually dive deep into all the video programs flowing through a network to spot problems at the IP and MPEG layers, enabling video service providers to identify and repair errors before they ever affect the subscribers’ viewing experience.

“We are committed to driving innovation across our product offerings to ensure we meet our customers’ evolving needs, and having Sentry named as a finalist for an American Technology Award shows that the industry recognizes our commitment,” said Eric Conley, Vice President, Video Network Monitoring, Tektronix. “Our customers also recognize that we are keeping Sentry on the cutting edge, with nine of the nation’s 10 largest cable television operators using Sentry to ensure the picture and sound quality of their video services.”

The American Technology Awards will be presented for each of the inclusive segments of the technology industry: Aerospace and Defense; Clean Tech/Green Tech/Smart Grid; Cloud Computing/Software as a Service; Computers and Peripherals; Consumer Electronics; Cyber Security and Authentication; Electronic Components; Internet Services; Measurement and Control Instruments; Medical Devices; Server & Storage Technology; Software; Technology Consulting; Technology Services; and Telecommunications.

For more information, please visit www.techamericafoundation.org/thetermans.

About Sentry Monitoring Solution

Sentry is a comprehensive content monitoring solution for cable, telecom, IPTV and other video service providers. Sentry enables the early detection, diagnosis and repair of video and audio errors (i.e., video freeze, macro-blocking, loss of audio, etc.) whenever or wherever they occur in the network, so service providers can deliver services with excellent quality, thus ensuring an optimal quality of experience (QoE) for subscribers. Sentry accomplishes this through its unique combination of unprecedented visibility into network anomalies at the IP and MPEG layers, scalability to monitor every program in the network and its real-time, 24/7 operation. Sentry is proven in deployments with service providers worldwide, including nine of the top 10 U.S. cable operators.

For more information visit www.mixedsignals.com or call 310.227.8620.

Follow Tektronix on Twitter – @tektronix.

Follow the Mixed Signals product line on Twitter — @mixedsignalsinc

About TechAmerica Foundation

TechAmerica Foundation educates industry executives, policy makers and opinion leaders on the promise of technological innovation to advance prosperity, security and the general welfare. Launched in 2009, the foundation is a 501c(3) non-profit, non-partisan affiliate of TechAmerica, the leading voice and resource for the U.S. technology industry. It disseminates award-winning industry, policy and market research covering topics such as U.S. competitiveness in a global economy, innovation in government, and other areas of national interest. The foundation also organizes conferences and seminars to explore pertinent issues with government and industry representatives and to share the foundation’s findings. Learn more about TechAmerica Foundation at www.techamericafoundation.org.

About Tektronix

Mixed Signals was acquired by Tektronix in May 2010. As an industry-leading innovator of digital content monitoring solutions, Tektronix enables video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. For more than sixty years, engineers have turned to Tektronix for test, measurement and monitoring solutions to solve design challenges, improve productivity and dramatically reduce time to market. Tektronix is a leading supplier of test instrumentation for engineers focused on electronic design, manufacturing, and advanced technology development. Headquartered in Beaverton, Oregon, Tektronix serves customers worldwide and offers award-winning service and support. Stay on the leading edge at www.tektronix.com.

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Tektronix, Inc., a leading supplier of test, measurement, and monitoring products and solutions, today announced that they have acquired Mixed Signals, Inc. The details of the transaction were not disclosed.

Mixed Signals is the leading provider of digital content monitoring including digital services, transport streams, ad insertion, switched digital video and interactive content. Mixed Signals’ innovative products provide unparalleled visibility into video streams and digital services delivery in real time. Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to future-proof and maximize the return on the investment in their digital networks.

“The acquisition of Mixed Signals, Inc. brings to Tektronix a strong team that has delivered leading innovation to the video monitoring market,” said Eben Jenkins, general manager of the Tektronix Video Business. “The combination of Mixed Signals and Tektronix accelerates our ability to provide unmatched next-generation video test and monitoring solutions to our customers.”

About Tektronix
For more than sixty years, engineers have turned to Tektronix for test, measurement and monitoring solutions to solve design challenges, improve productivity and dramatically reduce time to market. Tektronix is a leading supplier of test instrumentation for engineers focused on electronic design, manufacturing, and advanced technology development. Headquartered in Beaverton, Oregon, Tektronix serves customers worldwide and offers award-winning service and support. Stay on the leading edge at www.tektronix.com.

Mixed Signals, the leading provider of digital content monitoring solutions, has expanded its award-winning Sentry® line of digital content monitors with a new version optimized for cable TV networks and broadcasters, enabling them to know that their programming content is free from video, audio and embedded data errors before it is sent for redistribution by video service providers.

Everyday hundreds of cable TV networks and broadcasters deliver their programming content to the video service providers who in turn deliver it to tens of millions of homes across the U.S. Video and audio errors can occur at multiple points in the delivery chain and Mixed Signals’ Sentry provides the ability to verify the quality of the programming content before it leaves their facilities, whether it’s in MPEG-2 or H.264. Complementing its program monitoring capabilities, Sentry also enables cable TV networks and broadcasters to check that ads and Enhanced TV Binary Interchange Format (EBIF) triggers are properly embedded within their programming. The company also participated in an industry committee to provide a monitoring solution related to the Commercial Advertising Loudness Mitigation (CALM) act.

“Delivery of high quality content is critical to the ongoing success of cable TV networks and broadcasters. By using Sentry, they can now know the content is compressed without errors and have an apples-to-apples comparison with service providers on the other side,” said Eric Conley, CEO of Mixed Signals. “As it discovers errors, Sentry helps them quickly diagnose and fix the underlying issues.”

EBIF and audio loudness generate errors that must be monitored comprehensively with video and audio quality and uptime. Sentry gives cable TV networks and broadcasters the ability to monitor all of their programming in real-time for any errors related to eTV or to video and audio quality issues such as tiling, pixelization, loss of video or audio, and audio level issues.

About Sentry
Mixed Signals’ award-winning Sentry is a comprehensive and scalable monitoring solution that uniquely enables video service providers to better manage their networks to deliver services with optimum quality and to reduce their operational expenses. Sentry identifies anomalies in the network at the IP and MPEG layers, as well as in quality of experience (QoE), identifying hundreds of issues, including video freeze, video black and the loss of audio, which represent the bulk of trouble calls from subscribers. Sentry’s single rack unit (RU) appliance ensures easy deployment in even the smallest hubs and its ability to be remotely managed eliminates the need for technicians to service Sentrys installed in remote locations.

Sentry is in widespread use with top tier video service providers, including the top nine U.S cable operators, three of the top five Canadian cable operators and other providers all over the globe.

Complementing its sales success, Sentry’s advanced capabilities and market-leading performance have been recognized with seven industry awards.

About Mixed Signals
Mixed Signals’ industry-leading digital content monitoring solutions enable video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. Proven in deployments worldwide – including nine of the 10 largest U.S. cable television operators – Mixed Signals’ solutions utilize deep packet inspection techniques and other advanced monitoring capabilities to detect errors that competitive products often miss. In addition to ensuring the best possible quality of experience (QoE) for their subscribers, Mixed Signals’ solutions enable video service providers to increase uptime and reduce their operational expenses by eliminating the traditional labor-intensive and time-consuming process for troubleshooting video and audio errors.

For more information visit www.mixedsignals.com or call 310.227.8620.

Mixed Signals, the leading provider of digital content monitoring solutions, today announced that it has been chosen by Suddenlink Communications, a top-10 U.S. cable broadband provider serving approximately 1.3 million subscribers, to ensure optimal video quality for its customers in North Carolina, West Virginia, Missouri, Arkansas, Louisiana, Texas, Oklahoma, California and elsewhere.

“Our top priority has always been to provide our customers with outstanding products and service, which includes delivery of exceptional programming, free from audio and video errors,” said John Heintz, Director of Digital Video for Suddenlink. “Mixed Signals offers a premier solution that quickly identifies and helps to resolve complex video issues before our subscribers are affected. This allows us to ensure our viewers enjoy an exceptional quality of experience every time they tune in.”

Suddenlink investigated a variety of solutions to help ensure their subscribers’ quality of experience (QoE), and ultimately chose Mixed Signals’ solution because of its ability to monitor programming at the MPEG, IP and quality levels. This comprehensive and scalable monitoring enables Suddenlink to better manage its networks and more quickly identify the root cause of issues, such as tiling, video freeze, video black and the loss of single and multi-channel audio.

“The success Suddenlink has experienced with Mixed Signals’ content monitoring solution is further evidence of its dedication to providing outstanding customer service,” said Eric Conley, CEO of Mixed Signals. “In today’s market, ensuring exceptional service and reducing subscriber are crucial to reducing ongoing costs. With Sentry once again being deployed by a major cable operator, we see the industry demonstrating its commitment to guaranteeing quality of service.”

Mixed Signals’ S2E (Source to Edge) solution, which includes its Sentry and Medius products, can be easily deployed in all key locations of a cable network – from network operation centers (NOC), headends to hubs – enabling operators to comprehensively monitor content throughout their networks. The single rack unit (RU) form factor for all Mixed Signals’ products ensures easy deployment in even the smallest hubs, and their ability to be remotely managed eliminates the need for technicians to administer units installed in remote locations.

About Suddenlink Communications
Suddenlink Communications (suddenlink.com) is among the 10 largest cable broadband companies in the United States, supporting the information, communication and entertainment demands of approximately 1.3 million residential customers and thousands of commercial customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia, and elsewhere. Suddenlink simplifies its customers’ lives through one call for support, one connection, and one bill for TV, Internet, phone, and other services.

About S2E
The Mixed Signals S2E solution simplifies this process by providing the ability to consolidate and standardize hundreds of monitoring points from headends and hub sites into a single user interface for configuration, alerting, and reporting. S2E identifies actual subscriber impacting events and isolates problems quickly based on their location, time and the type of problem. A reduced mean time to detect and repair issues keeps Op Ex to an absolute minimum.

About Mixed Signals
Mixed Signals’ industry-leading digital content monitoring solutions enable video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. Proven in deployments worldwide – including nine of the 10 largest U.S. cable television operators – Mixed Signals’ solutions utilize deep packet inspection techniques and other advanced monitoring capabilities to detect errors that competitive products often miss. In addition to ensuring the best possible quality of experience (QoE) for their subscribers, Mixed Signals’ solutions enable video service providers to increase uptime and reduce their operational expenses by eliminating the traditional labor-intensive and time-consuming process for troubleshooting video and audio errors.

For more information visit www.mixedsignals.com or call 310.227.8620.

Mixed Signals, the leading provider of digital content monitoring solutions, has added significant new capabilities to its Sentry® product that enable it to monitor enhanced television (ETV) and advanced advertising applications based on the Enhanced TV Binary Interchange Format (EBIF). Cable television operators and programmers are increasingly looking to these EBIF-enabled applications to generate new revenues and to enhance viewer interactivity with the content. This drives the need for comprehensive monitoring to ensure that these applications are being accomplished properly.

“The revenue potential of EBIF is substantial for cable operators, programmers and advertisers alike, but realizing this potential involves complex interactions between video streams, ads, triggers and associated data that must be performed precisely and on a large scale,” said Eric Conley, CEO of Mixed Signals. “This effort is non-trivial with many potential points of failure, but Sentry’s advanced EBIF monitoring capabilities provide the insight necessary for a successful deployment of EBIF-based ETV and advanced advertising applications.”

For EBIF-based applications to work properly, triggers must be embedded into program streams and when these triggers are activated (by viewers) the additional data must be delivered to set-top boxes. Determining if all these steps are performed correctly across an entire channel line-up is not possible by simply measuring packet loss alone or using other first generation approaches for ensuring quality of experience (QoE).

Sentry’s advanced detection capabilities, coupled with its constant 24×7 operation and scalability to simultaneously monitor hundreds of programs, ads and EBIF-widgets make it the ideal solution for the performance monitoring of EBIF-based applications.

Complementing its advanced detection capabilities are Sentry’s extensive reporting features, which allow video service providers to identify issues and trends over time. Sentry catalogs all the key transactions and interactions it monitors for up to 60 days so service providers can analyze performance issues at a very high level or closely examine a particular element.

Mixed Signals will be demonstrating its new EBIF monitoring capabilities in the CableNET pavilion at The Cable Show in Los Angeles, May 11-13, 2010.

About Sentry
Mixed Signals’ award-winning Sentry is a comprehensive and scalable monitoring solution that uniquely enables video service providers to better manage their networks to deliver services with optimum quality and to reduce their operational expenses. Sentry identifies anomalies in the network at the IP and MPEG layers, as well as in QoE, identifying hundreds of issues, including video freeze, video black and the loss of audio, which represent the bulk of trouble calls from subscribers. Sentry’s single rack unit (RU) appliance ensures easy deployment in even the smallest hubs and its ability to be remotely managed eliminates the need for technicians to service Sentrys installed in remote locations.

Sentry is in widespread use with top tier video service providers, including the top nine U.S cable operators, three of the top five Canadian cable operators and other providers all over the globe.

Complementing its sales success, Sentry’s advanced capabilities and market-leading performance have been recognized with seven industry awards.

About Mixed Signals
Mixed Signals’ industry-leading digital content monitoring solutions enable video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. Proven in deployments worldwide – including nine of the 10 largest U.S. cable television operators – Mixed Signals’ solutions utilize deep packet inspection techniques and other advanced monitoring capabilities to detect errors that competitive products often miss. In addition to ensuring the best possible quality of experience (QoE) for their subscribers, Mixed Signals’ solutions enable video service providers to increase uptime and reduce their operational expenses by eliminating the traditional labor-intensive and time-consuming process for troubleshooting video and audio errors.

For more information visit www.mixedsignals.com or call 310.227.8620.

Mixed Signals, the leading provider of digital content monitoring solutions, and its European reseller ANEDIS are showing the latest capabilities of Mixed Signals’ award-winning Sentry® content monitoring solution here at ANGA 2010 in booth K11.

The demonstrations include:

• Loudness monitoring. Sentry can identify audio volume issues in programming and commercials across an entire programming line-up, giving video service providers the critical information necessary to quickly fix dramatic volume changes that occur during channel changes and when commercials run.
• Audio and Video QoE Scoring System. This new capability takes into account human visual and auditory responses to gauge a subscriber’s frustration level over video and audio impairments. The real-time, 24/7 system detects, tracks and reports serious video errors, such as video tiling, black and frozen screen, simultaneously in literally hundreds of compressed HD and SD programs. This unparalleled analysis allows service providers to determine the errors that require immediate attention to ensure an exceptional quality of experience (QoE) for subscribers.
• Trigger Program Capture. This feature records video and audio errors as they occur, which can speed their diagnosis and repair. When the Audio and Video QoE Scoring System identifies deterioration in program quality of a pre-determined severity, the Trigger Program Capture feature automatically records the program. The captured video can then be easily retrieved by headend technicians to be sent to encoder or multiplexer vendors for product adjustments.
• Reason Codes. This enhancement to the Audio and Video QoE Scoring System provides added detail to show the causes of impairment behind a particular QoE score. Reason Codes, together with Sentry’s unprecedented ability to detect video and audio quality errors, gives a more complete picture of particularly complex and recurring QoE issues, which enables more accurate and quicker diagnoses and repairs.

In addition to its demonstrations, Mixed Signals’ Senior Vice President of Global Sales and Marketing, Dan Donnelly, will review the importance of content monitoring in his presentation “Content Monitoring – The Key to Measuring Quality and Ensuring Subscriber Satisfaction.” This presentation is part of the “Fibre – Handling the Increasing Capacity” conference session and is scheduled for Thursday, May 6 at 10 a.m. in room B.

“Europe is an important market for us as European cable, satellite and IPTV service providers increasingly focus on providing the best possible viewing experience in order to win and retain subscribers,” said Eric Conley, CEO of Mixed Signals. “The enhancements we have made to Sentry give service providers an important competitive edge by helping them to deliver programming free from video and audio errors that degrade subscribers’ viewing experience.”

About Mixed Signals
Mixed Signals’ industry-leading digital content monitoring solutions enable video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. Proven in deployments worldwide – including nine of the 10 largest U.S. cable television operators – Mixed Signals’ solutions utilize deep packet inspection techniques and other advanced monitoring capabilities to detect errors that competitive products often miss. In addition to ensuring the best possible quality of experience (QoE) for their subscribers, Mixed Signals’ solutions enable video service providers to increase uptime and reduce their operational expenses by eliminating the traditional labor-intensive and time-consuming process for troubleshooting video and audio errors.

For more information visit www.mixedsignals.com or call 310.227.8620.

Mixed Signals, the leading provider of digital content monitoring solutions, is building on its success with video service providers and content distributors in Latin America and the Caribbean with the addition of Rogerio Lopes as Director of Sales and Business Development for the region. In this role, Lopes is tasked with the distribution and management of Mixed Signals’ comprehensive family of digital content monitoring solutions to the regions’ video service providers.

Consumers worldwide are demanding a superior viewing experience from their video service providers that is free from picture and audio errors. This is particularly true throughout Latin America as competition for subscribers is fierce. Mixed Signals addresses the need for optimal quality by enabling service providers to closely and continuously monitor all the video programming flowing through their networks to quickly identify, diagnose and repair picture and audio errors that diminish the viewing experience.

“Ensuring the best possible viewing experience is a competitive priority for video service providers throughout the Caribbean and Latin America, and with the addition of Rogerio to our team, we will add additional customers in the region and grow our share of this expanding market,” said Eric Conley, CEO of Mixed Signals. “Rogerio’s proven track record of sales to the regions’ service providers makes him ideal for securing new Latin American and Caribbean customers and making our products as popular in these regions as they are in the U.S., where nine of the top 10 cable operators have deployed Mixed Signals solutions.”

Lopes is a seasoned sales veteran with more than 15 years of experience selling to telecom carriers and cable operators throughout Latin America and the Caribbean. He comes to Mixed Signals from JDS Uniphase, where he spent five years in a variety of senior sales positions responsible for selling the company’s extensive product line to telecom service providers in the region. Aiding in his sales efforts is his extensive cultural and practical knowledge of the Latin American and Caribbean markets.

“The need for Mixed Signals’ cutting-edge solutions is great throughout Latin America and the Caribbean, as consumers have more choice when it comes to getting television, and they are not willing to sacrifice quality,” said Lopes. “Mixed Signals is expanding its commitment to the regions at the right time as video service providers are equally committed to ensuring their subscribers receive the picture and audio quality they demand.”

About Mixed Signals
Mixed Signals’ industry-leading digital content monitoring solutions enable video service providers to proactively identify, diagnose and repair picture and audio quality errors that degrade the television viewing experience. Proven in deployments worldwide – including nine of the 10 largest U.S. cable television operators – Mixed Signals’ solutions utilize deep packet inspection techniques and other advanced monitoring capabilities to detect errors that competitive products often miss. In addition to ensuring the best possible quality of experience (QoE) for their subscribers, Mixed Signals’ solutions enable video service providers to increase uptime and reduce their operational expenses by eliminating the traditional labor-intensive and time-consuming process for troubleshooting video and audio errors.

For more information visit www.mixedsignals.com or call 310.227.8620.

Mixed Signals, the leading provider of digital content monitoring solutions, today announced that its Sentry® and Medius™ digital content monitoring solutions are being used by Cablevision du Nord, a Canadian cable television operator based in Québec, to ensure that subscribers enjoy the best possible viewing experience. Cablevision is the largest cable operator in the Abitibi-Témiscamingue region of Québec, providing cable television and high speed Internet to tens of thousands of subscribers in 50 municipalities throughout the province. Cablevision is the latest cable operator to deploy Sentry, joining nine of the top 10 U.S. operators and three of the top five Canadian operators.

Cablevision chose Mixed Signals Sentry for its ability to comprehensively monitor their digital video network and catch any potential service-affecting issues. Sentry’s unique ability to identify and diagnose errors enables Cablevision to quickly repair errors, thus ensuring viewers enjoy an optimal Quality of Experience (QoE) and service uptime.  Sentry utilizes advanced deep packet inspection technologies to continually dive deep into all the video programs flowing through a network to spot problems at the IP and MPEG layers, leaving no error undetected. Sentry’s ability to detect and localize errors quickly, also enables service providers to significantly reduce their operational expenses as technicians can immediately make repairs, rather than spending time tracking down the root cause of errors.

“To deliver the best possible viewing experience for our subscribers, we knew we needed to keep a closer eye on our video network and proactively spot any errors,” said Mr. John Colton, General Manager for Cablevision du Nord.  “Mixed Signals’ monitoring tools enable us to effectively catch and repair errors in our network before they affect our subscribers, allowing us to offer the best quality of experience to our customers.”

Cablevision has installed Sentry in its headend in Val-d’Or, Québec where it monitors their entire digital programming line-up, including all high definition (HD) and standard definition (SD) programs.  Cablevision will expand its deployments of Sentry, with the next installation planned for its headend in Rouyn-Noranda, Québec.

In combination with Sentry, Cablevision is also using Mixed Signals’ Medius remote monitoring and management system to communicate with all the Sentrys from a central location.  Sentry and Medius together provide operators with the industry’s most integrated, comprehensive and network-wide solution for ensuring an optimal QoE for their subscribers.

“Cablevision du Nord has proven its dedication to ensuring the highest possible quality of experience to its customers by using Mixed Signals to monitor its video network,” said Mr. Eric Conley, CEO of Mixed Signals.  “Sentry’s ability to proactively detect errors before they affect the subscriber is second to none and provides Cablevision du Nord with the tools they need to keep their subscribers loyal and happy.”

About Mixed Signals
Mixed Signals provides the most comprehensive and scalable digital content monitoring solutions from the source to the edge including digital services, transport streams, ad insertion, switched digital video, video on demand and interactive content. Mixed Signals’ innovative products offer unparalleled visibility into video streams and digital services in real time. The Company’s products are known for their ease of use and deliver critical intelligence about overall network transport stream behavior, trending analyses, and actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to simplify deployments of new services and applications, and to future-proof and maximize the return on the investment in their digital networks.

For more information visit www.mixedsignals.com or call 310.227.8620.

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Mixed Signals, the leading provider of digital content monitoring solutions, today announced that it has added significant new reporting and analysis features to its award-winning Sentry® digital content monitoring solution that enable video service providers to track, isolate and repair even the most complex video and audio errors in their programming. Mixed Signals is demonstrating Sentry’s new Reason Codes capability in its booth (714) at this week’s Canadian Summit of the Society of Cable Telecommunications Engineers (SCTE) in Toronto.

Reason Codes are an enhancement to Mixed Signals’ state-of-the-art Audio and Video QoE Scoring System – which accurately gauges the severity of errors – and provide added detail to show the causes of impairment behind a particular quality of experience (QoE) score. The combination of Reason Codes together with Sentry’s unprecedented ability to detect video and audio quality errors gives service providers a more complete picture of particularly complex and recurring QoE issues, which enables more accurate and quicker diagnoses and repairs.

“We continue to listen to our customers to provide the capabilities and tools they need to zero-in on even the most complex video and audio quality errors,” said Eric Conley, CEO of Mixed Signals. “Sentry’s new Reason Codes are the latest example of our commitment to adding new features and functionality to Sentry to keep it the most advanced and comprehensive solution for ensuring that service providers deliver their programming with best possible quality while keeping operational costs low.”

Sentry’s Reason Codes will be available in an upcoming software update that will support already deployed Sentrys and will come standard with new models.

About Sentry

Mixed Signals’ award-winning Sentry is a comprehensive and scalable monitoring solution that uniquely enables video service providers to better manage their networks to deliver services with optimum quality and to reduce their operational expenses. Sentry identifies anomalies in the network at the IP and MPEG layers, as well as in QoE, identifying hundreds of issues, including video freeze, video black and the loss of audio, which represent the bulk of trouble calls from subscribers.  Sentry’s single rack unit (RU) appliance ensures easy deployment in even the smallest hubs and its ability to be remotely managed eliminates the need for technicians to service Sentrys installed in remote locations.

Sentry is in widespread use with top tier video service providers, including the top nine U.S cable operators, three of the top five Canadian cable operators and other providers all over the globe.

Complementing its sales success, Sentry’s advanced capabilities and market-leading performance have been recognized with seven industry awards.

About Mixed Signals
Mixed Signals provides the most comprehensive and scalable digital content monitoring solutions from the source to the edge including digital services, transport streams, ad insertion, switched digital video, video on demand and interactive content. Mixed Signals’ innovative products offer unparalleled visibility into video streams and digital services in real time. The Company’s products are known for their ease of use and deliver critical intelligence about overall network transport stream behavior, trending analyses, and actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to simplify deployments of new services and applications, and to future-proof and maximize the return on the investment in their digital networks.

For more information visit www.mixedsignals.com or call 310.227.8620.

CONTACT INFORMATION

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