Zanaware Technologies, Inc. (www.zanaware.com), a provider of innovative solutions to complex multiple headend challenges, today announced their two flagship products have received stellar scores in the Broadband Technology Report’s annual Diamond Technology Reviews. Zanaware’s Auto Backr Pro earned an exemplary 4.5 Diamonds (out of a possible five) and the company’s Channel Lineup Pro was similarly honored with a nearly as impressive 4 Diamonds.

“The Diamond Technology Reviews are truly the Oscars for cable equipment vendors, and receiving such outstanding scores shows that industry experts recognize the value that our Auto Backr Pro and Channel Lineup Pro provide cable operators,” said Jay Cox, president of Zanaware. “The Diamond Technology Reviews have such prestige because the judges are cable industry veterans with plenty of real-world headend experience and who truly know what cable operators need.”

Established by Broadband Technology Report in 2005, the Diamond Technology Reviews are determined by unbiased evaluations from a distinguished independent panel of SCTE national board members and MSO engineering experts, including senior executives from the largest U.S. cable operators. This year’s program carefully compared 42 newly released or upgraded cable industry product/solutions submitted by 25 companies.

Auto Backr Pro, launched in March 2011, is a first-of-its-kind solution enabling MSOs to automatically back up the configuration files and databases of multiple headend devices on a weekly or daily basis. Auto Backr Pro also incorporates a device database for tracking key statistics such as IP addresses, software versions, serial numbers hardware status and location.

One Diamond judge lauded Auto Backr Pro as “the right idea and the right product at the right time. If you have ever manually reconfigured routers, switches, video encoders, multiplexers or all of the above in an emergency restoration event this product could be your pain killer. If you have ever wondered how to keep track of a 10,000-device regional network with all those configuration files, databases and critical settings this product could help you sleep better. [Auto Backr Pro is] an innovative approach to a massive challenge.”

Zanaware’s Channel Lineup Pro is a unique GUI-based solution that enables cable operators to easily document, track, store and access multiple channel lineups, channels and headend devices through a single web interface. The need for such a comprehensive solution is driven by the increasing complexity of headends, with a typical headend today having between five and 20 channel lineups, each consisting of 300 or more channels.

The Diamond Technology Reviews judges praised Channel Lineup Pro as “a database on steroids to capture and manage channel lineups,” and “in large markets that deal with hundreds of channel maps and transport configurations, this device is exactly what the doctor ordered!!!”

Zanaware is continually adding new features and functionality to both Auto Backr Pro and Channel Lineup Pro, which have recently been upgraded to enhance their ability to troubleshoot and recover from headend issues. These latest features include real-time operational statistics via SNMP polling on a per device basis, automatic remote device software detection and automated data import across multiple devices and databases.

See Zanaware at Cable-Tec Expo
Zanaware will be demonstrating Auto Backr Pro and Channel Lineup Pro at the upcoming Cable-Tec Expo in Atlanta, November 15-17. Zanaware will be exhibiting in the booth (962) of its U.S. reseller Mega Hertz.

About Broadband Technology Report
Broadband Technology Report (BTR), celebrating its 7th anniversary in 2011, is the cable and telecom industry’s premier source for product and technology news, and is the most successful and fastest growing online outlet for product information and deployments; reviews and rankings; technology expertise; and buyer/seller facilitation. BTR’s portfolio includes online, print and video assets, all designed to help network operators build, upgrade and maintain high-performance communications networks. BTR, backed by over 70 years of combined industry experience, delivers its email, online, print and video production services to more than 21,000 subscribers. If you are interested in subscribing, consult http://broadbandgear.net/subscribe/. BTR is owned by Hermes Media, LLC.

About the Diamond Technology Review program
The BTR Diamond Technology Reviews (“the Diamonds”) is a renowned industry program now in its sixth year – that was developed to recognize some of the top products and solutions available to the cable industry as determined by a stellar panel of MSO engineering experts. Engineering executives from Bright House, Charter, Comcast, Cox, Suddenlink, Sunflower Broadband and Time Warner Cable served as third-party judges for the 2011 Diamonds. Every year, BTR invites vendors to submit written information about products/solutions that have been released or upgraded since the previous year’s SCTE Cable-Tec Expo (October 2010). Criteria used in the Diamonds rankings include, first and foremost, unique technology or application thereof, innovation, ease of use, efficiency, reliability and contribution to profitability.

About Zanaware Technologies
Zanaware’s intelligent and innovative products enable video service providers worldwide to tackle increasing network complexity. The company’s founders have more than 20 years of experience with both leading cable operators and cutting-edge equipment vendors, which uniquely positions Zanaware to address the complex needs of today’s networks. The company’s products are available worldwide through Zanaware’s reseller network including Mega Hertz in the U.S. and Capella in Canada. Zanaware is privately held and based in Southgate, Michigan. For more information, please visit www.zanaware.com or email Zanaware Sales at sales@zanaware.com.

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Zanaware Technologies, Inc. (www.zanaware.com) today launched its Auto Backr Pro, a first-of-its-kind the solution which enables video service providers to automatically back up the configuration files and databases of multiple headend devices on a weekly or daily basis. Auto Backr Pro also incorporates a device database for tracking key statistics such as IP addresses, software versions, serial numbers hardware status and location.

“We have been overwhelmed with the incredible industry response to our ground-breaking Channel Lineup Pro and are following up with Auto Backr Pro as part of our mission to give video service providers the tools to simplify and streamline the maintenance of multi-device headends,” says Jay Cox, President of Zanaware. “Auto Backr Pro gives service providers the ability to restore huge config files in a matter of minutes versus hours without a backup, which can reduce – or even eliminate – disastrous channel downtime. Avoiding a single channel downtime event can pay for Auto Backr Pro 10 times over!”

While many headend devices – such as statistical remultiplexers, simulcast edge processors and switches – can back up their configuration, the process is always manual and often less than ideal. With up to 300 devices in a headend, very few headend technicians have the time to back up configurations and databases on a regular basis.

The need for regular backups is great in a multi-device headend. As with all high technology equipment, many headend devices experience configuration or database corruption – or completely fail. Additionally, service providers often need to roll back a device’s configuration while troubleshooting intermittent issues.

Auto Backr Pro ensures that headend technicians will always have the latest configuration files and databases handy in the event of failure. Since Auto Backr pro can hold many dated copies of each configuration, technicians can literally go back in time to any previous version.

Auto Backr Pro also has the ability to automatically send backups to an offsite FTP server for disaster recovery. Having an offsite backup helps guarantee an easier time recovering from unexpected headend events. Finally, Auto Backr Pro includes a basic hardware inventory database that lets operators track IP addresses, serial numbers, software versions, hardware status, RMA info and more. This database is fully compatible with Zanaware’s Channel Lineup Pro and can directly be integrated with it for single points of data entry.

Key features include:

• Backs up hundreds of headend devices automatically once a week or daily without any intervention.
• Special client software is never required on any headend device.
• Works out-of-the-box with many of the most popular vendor switches, routers, statistical remultiplexers, edge processors, etc.
• Already includes profiles for various devices from leading cable industry vendors.
• Zanaware will work with any vendor interested in adding their own profiles to the list.
• Generic profiles are also standard for many common access methods including remote/local FTP, remote/local TFTP, HTTP, Telnet, SNMP and script-based commands.
• Color coded logs let you know which devices were successfully backed up.
• All data can also be automatically forwarded to any remote FTP server for off-site disaster recovery storage.
• All versions are stored for up to a year or more (configurable and also based on available drive space) for advanced versioning and file archiving, letting operators go back to any previous point in time.
• All devices can be managed as inventory with flags such as Active, Warehouse, Out of Order and RMA with data fields for key info such as RMA numbers and notes.
• Includes an easy to use centralized file depository for recovering old config files and databases.
• An optional powerful Syslog Server and SNMP Alarm Trap Receiver lets you pull all logs & alarms from most devices into an easy-to-view Tab!!!
• Auto Backr Pro is fully compatible with and can be integrated with Channel Lineup Pro for single points of data entry.
• Auto Backr Pro uses solid state drive technology (designed to last decades without failure) for data storage.

Installation and Set-up Support

To help customers get up and running with Auto Backr Pro, Zanaware offers installation and onsite assistance to ensure the initial data entry is accomplished quickly and accurately. An expert engineer will visit each customer site, help audit devices and configure Auto Backr Pro.

About Zanaware
Zanaware’s intelligent and innovative products enable video service providers worldwide to tackle increasing network complexity. The company’s founders have more than 20 years of experience with both leading cable operators and cutting-edge equipment vendors, which uniquely positions Zanaware to address the complex needs of today’s networks. The company’s products are available worldwide through Zanaware’s reseller network including Mega Hertz in the U.S. and Capella in Canada. Zanaware is privately held and based in Southgate, Michigan. For more information, please visit www.zanaware.com or email Zanaware Sales at sales@zanaware.com.

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