Archive for the ‘SMS’ Category

GWAVA Makes Archiving BlackBerry Text Messages Fast and Simple

Monday, December 17th, 2007

GWAVA introduces RetainTM for BlackBerry Enterprise Server, the first clientless text message archiving solution, solving compliance requirements on the popular mobile platform

MONTREAL, QUEBEC – December 17, 2007

 

Why Retain is important in the enterprise

  • New compliance regulations require enterprises to track all text communication by their employees. Unlike email messages that pass through a mail server making them easy to archive and audit, text messages are sent directly from one device to another over the networks of wireless service providers, making archiving and auditing messages extremely challenging for IT departments.
  • Retain for BlackBerry Enterprise Server helps solves this challenge by archiving text messages, letting enterprises comply with regulations for preserving text communication without affecting employees’ ability to utilize all the text messaging functionality of the Research In Motion® (RIM) BlackBerry.

No client software needed

  • Retain is installed directly on the BlackBerry Enterprise Server and requires no client software for the BlackBerry device. Without a client, Retain does not use any memory or processing resources on the device, eliminating any impact on the device’s performance and making the solution tamper-proof by individual end-users. The server-side solution eliminates the need for IT departments to “touch” every BlackBerry device deployed, repaired or replaced within the enterprise, saving time and expense.

How and where Retain works

  • The Retain Archive Viewer is installed on one or several workstations allowing administrators to easily audit the database. Retain works on both the common short message service (SMS) text messages used for mobile phone-to-mobile phone messaging, as well as BlackBerry-specific personal identification number (PIN) form of text messages that allow one BlackBerry user to send a message directly to another BlackBerry.
  • The Retain agent collects the information contained in the countless files of SMS, PIN and phone log information and imports them into a SQL database. Organizations can then create comprehensive audit trails and quickly and easily access this information for any necessary investigations.

Powerful searching and archiving

  • All data archived by Retain is completely searchable down to the most granular level of detail from the Archive Viewer. In addition to its search functions, Retain can also alert administrators when certain keywords appear in real time text communication. Auditing PIN, SMS text messages and phone logs that previously took weeks to perform can now be completed quickly.

Storage

  • Retain’s archives use a small amount of hard drive space to keep data for an entire enterprise. A medium-sized business can store its whole BlackBerry text message archive for all employees using only a few gigabytes.
MULTIMEDIA ELEMENTS

Download GWAVA logo high resolution (300 dpi)

GWAVA Retain for BlackBerry Enterprise Server Demo

GWAVA Retain for BlackBerry Enterprise Server Chalk Talk

QUOTES

Charles Taite, CTO of GWAVA

“Apart from voice, texting is the most popular method of mobile communication, so addressing associated compliance issues is of paramount concern for organizations that issue BlackBerry smartphones to their employees. This simple and fast form of communication has become a vital business tool used by virtually everyone with a mobile phone. Retain provides the means for organizations running BlackBerry Enterprise Server to ensure that they can collect and audit all their mobile text communications, not just email.”

Kathryn Weldon, Principal Analyst for Enterprise Mobility at Current Analysis

“IT departments racing to meet compliance mandates often have difficult compromises to make. Text messaging may be viewed as an essential business tool by employees, but IT departments that need to install software on hundreds or thousands of devices may opt instead to switch off such messaging functions. GWAVA Retain for BlackBerry addresses this dilemma head-on by developing a clientless, server-side archiving solution that installs quickly and brings an entire enterprise BlackBerry deployment into compliance, saving IT departments time and expense while eliminating end-user tampering.”

 

About GWAVA
For more than six years GWAVA has developed security and policy compliance solutions for enterprise data communications. GWAVA solutions are in use today by over seven million employees at 3,700 medium to large enterprises in more than 60 countries around the world. GWAVA is a member of the BlackBerry® ISV Alliance program and develops security solutions for the BlackBerry Enterprise Server. Founded in 2001, GWAVA has offices throughout Canada, the United States, Europe and Asia Pacific. For more information visit www.gwava.com.

The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.

RELATED LINKS

 

GWAVA Website

GWAVA Online Press Kit

GWAVA Bookmarks on Del.icio.us

CONTACT INFORMATION

 


Technorati Tags: | | | | | | | | | | | | | | | | | | | | | | | |

Share and Enjoy:
  • E-mail this story to a friend!
  • Digg
  • Yahoo! Buzz
  • del.icio.us
  • Technorati
  • TwitThis
  • Pownce
  • Facebook
  • Furl
  • Google
  • NewsVine
  • Reddit
  • Slashdot
  • YahooMyWeb

Posted in B2B, BlackBerry, Compliance, Networks, SMS, Wireless | No Comments »

Aicent SMS eXchange Service Supports Asian Languages

Monday, September 17th, 2007

 

Aicent technology enables mobile operators in any country to let subscribers send and receive text messages in Chinese, Japanese and Korean.

SAN JOSE, CALIF. — SEPTEMBER 17, 2007

 

  • Aicent, Inc. today announced support for Asian languages – such as Chinese, Japanese and Korean – in its SMS eXchange Service for mobile operators.
  • Especially important for operators serving large Asian ethnic communities outside of Asia, this advanced language support lets subscribers write text messages in Asian languages and have them accurately delivered to recipients in other countries regardless of their service provider.
  • Without such support, short message services (SMS) perceive a Korean message, for example, as having been written in English resulting in the recipient receiving an unintelligible string of characters rather than a coherent message.
  • The research firm IDC finds that 65 percent of mobile users in Asia – where country-by-country mobile phone service adoption often exceeds 90 percent – send at least one text message daily.
  • Increasingly, mobile phone manufacturers are adding multi-language support that includes Asian languages.
  • The telecommunications industry uses “single-byte” alphabets, used for English and many Western European languages, as the default character set for SMS communications.
  • Chinese, Japanese and Korean are “double-byte” languages.
  • Because each double-byte character uses twice the memory as characters in single-byte alphabets, text messages composed in double-byte languages require a different method for processing.
  • Even if both the sender and recipient’s handsets support Asian characters, the network must likewise possess double-byte language support or the recipient will receive a meaningless string of characters instead of the intended coherent message.
  • The Aicent SMS eXchange Service allows mobile operators to easily support subscribers wishing to send messages in either single-byte or double-byte character sets.
MULTIMEDIA ELEMENTS

QUOTES

 

Danilo J. Mojica,
Head of the Wireless Consumer Division of SMART, the largest mobile operator in the Philippines

“SMART understands our subscribers often send text messages in different languages to people in other countries, and we wanted to offer our large Korean population a service that lets them send and receive text messages in their mother tongue. Because sending text messages in multiple languages to people not on SMART’s network presented us with complex transcoding challenges, we chose Aicent to power our Korean SMS service. Aicent’s SMS eXchange Service with support for Asian languages made turning up SMART’s Korean SMS service very fast and easy.”

 

About Aicent, Inc.
Serving more than one billion mobile subscribers, Aicent Inc. provides data network, messaging and roaming solutions to more than 100 mobile operators worldwide. Aicent enables interoperability between its customers and other carriers by operating one of world’s largest GRX networks. Through extensive direct connections and peering arrangements, the Aicent network reaches nearly all 2.5G/3G operators across the globe. Aicent also operates integrated mobile messaging services, including one of the world’s first and largest multimedia messaging exchanges, and offers other value-added services that help carriers maximize revenue opportunities. Founded in 2000 and headquartered in San Jose, Calif., Aicent has regional offices in Americas, Asia Pacific and Europe. For more information, please visit: www.aicent.com.

RELATED LINKS

About Aicent
Aicent Website

Products and Services
Aicent’s products and services for mobile operators

Del.icio.us Bookmarks
Bookmarks for Aicent in Del.icio.us

CONTACT INFORMATION

Technorati Tags: | | | | | | | | | | | | | | | | | |

Share and Enjoy:
  • E-mail this story to a friend!
  • Digg
  • Yahoo! Buzz
  • del.icio.us
  • Technorati
  • TwitThis
  • Pownce
  • Facebook
  • Furl
  • Google
  • NewsVine
  • Reddit
  • Slashdot
  • YahooMyWeb

Posted in B2B, Networks, SMS, Wireless | No Comments »

Frengo Wants You To Get Buzzed With Friends

Monday, June 25th, 2007

New Frengo Buzz Platform Delivers Instant Mobile Content for Friends on the Go

REDWOOD CITY, CALIF. – June 25th, 2007

  • Frengo (www.Frengo.com), a mobile social network, today announced the Buzz Platform, a tool for spontaneous web and mobile interaction among friend circles and broader communities.
  • Frengo leverages the “always with you” immediacy of mobile phones for push-based publishing and one-to-many expression, enabling you to easily connect with millions of people, or just your closest friends.
  • The Frengo Buzz Platform allows anyone to create interactive messaging channels called Buzz, and invites participation through a combination of easy to use web and mobile tools.
  • What does Frengo mean by “Buzz”? Buzz is getting out the word, sharing gossip, making predictions and gathering consensus.
  • Frengo recognizes that sometimes the hottest Buzz is the Buzz kept secret; so with Frengo you can build groups of friends and share your Buzz messages privately.
  • The Frengo Buzz Platform helps you to find Buzz within the Frengo community, or create and share your own Buzz

Finding Buzz

  • You can find Buzz by surfing Frengo’s public Buzz directory, or by watching the “What’s Buzzing Now” board – a real-time running list of community wide Buzz at www.frengo.com.
  • You can join and participate in any Buzz via the web or your mobile phone.
  • You can also take an active role in the Buzz by responding to questions, quizzes, and polls, or by creating comments and leaving feedback.

Creating & Sharing your Buzz

  • As a Frengo member you can create an unlimited number of Buzz channels for free that can be shared publicly or kept private within your friend circles.
  • Frengo provides easy-to-use templates for creating your own Buzz channels and will even market your Buzz Channel for you in the public Buzz directory.
  • The more “friends” who subscribe to your Buzz channel, the more Frengo Points you earn, which can be redeemed for things like ringtones, MP3 players, digital cameras and game consoles.
MULTIMEDIA ELEMENTS
QUOTES

Nadja Litschko, Research Associate at the Wireless World Forum, and co-author of the mobileYouth report

“When it comes to young consumers their universe is tightly defined by the type of social interaction they have and so-called ‘killer apps’ and ‘features’ mean nothing to them unless they are underpinned by a social benefit.”

“The Frengo Buzz Platform recognizes youth’s need to interact and express themselves with instant and ongoing Buzz – making Buzz a sort of social currency among youth.”

Steve Manning, Co-founder and chief product officer, Frengo

“No one wants to be the only one in the room whose phone isn’t buzzing.”

“Taking instant content far beyond answering the simple question of ‘Where are you now?’ the Frengo Buzz Platform empowers consumers to share any kind of information they feel is relevant and elicit instant feedback from others in a social context.”

Mahi de Silva, Co-founder and CEO, Frengo

“The Frengo Buzz Platform is at the forefront of the current trend in micro-blogging appealing to consumers’ desire to share short, easily digestible tidbits of information in real time.”

ABOUT FRENGO
Frengo makes it easy for people to connect, create and share content on the web and their mobile phones. The Frengo Buzz Platform absorbs the complexity of real-time publishing, web-to-mobile translation, group management, privacy, and carrier networks so you can get your Buzz on. For more information or to join Frengo today visit www.Frengo.com

RELATED LINKS

Frengo on del.icio.us

Frengo on technorati

About Frengo

CONTACT INFORMATION
  • Melissa Burns (Agency)
    Mobility Public Relations for Frengo
    460 Seaport Court
    Redwood City, CA 94063
    208-946-4849 (office)
    208-850-5939 (mobile)
    MelissaKBurns (Skype)
    Email:
    Website: http://www.frengo.com

Technorati Tags: | | | | | | | | | | | | | | | | | | | |

Share and Enjoy:
  • E-mail this story to a friend!
  • Digg
  • Yahoo! Buzz
  • del.icio.us
  • Technorati
  • TwitThis
  • Pownce
  • Facebook
  • Furl
  • Google
  • NewsVine
  • Reddit
  • Slashdot
  • YahooMyWeb

Posted in Consumer, SMS | No Comments »