Dexterra®, a leading provider of software to automate and manage mobile workforces, today announced the panel participants for “Achieving Mobile Success in Challenging Times,” the first of three webinars in the Field Service Survival webinar series from Mobile Enterprise magazine. Joining Dexterra to cosponsor this webinar series are AT&T, Microsoft and Motorola.

When: Tuesday, December 16, 2008, 2:00p.m. ET (19:00 GMT)

Where: To register for the webinar visit: www.dexterra.com/cmpgs/0812-fssurvival-webseries.php

Who: Editor in Chief of Mobile Enterprise magazine Susan Nunziata will moderate a panel which includes Doug Karlson, vice president and general manager of field engineering at ADP Dealer Services, and William McNeill, senior research associate, AMR Research.

What: How ADP Dealer Services improved customer service and boosted their bottom line through automating and optimizing the entire work order lifecycle with an enterprise mobility solution. ADP’s mobility solution built using Dexterra’s mobile service applications and the Dexterra Concert™ mobile development platform runs on the AT&T network and uses Motorola devices running the Windows Mobile operating system.

Why: With the increased demand from customers interested in extending the lives of their capital investments, service organizations are feeling the pressure to manage their maintenance and service programs more efficiently so that they can make the most of the potential increase in revenue. In order to do this, service organizations must maintain a high level of service while keeping costs low. Mobilizing their field service workers plays a large part in increasing the efficiency of operations, maximizing productivity, improving customer satisfaction and lowering overall costs.

• Dexterra, Inc. is a leading provider of software to automate and manage mobile workforces.
• Dexterra announced two new editions of its proven Dexterra Concert mobile development platform: the Dexterra Concert Enterprise Edition and Carrier Edition.
• Both editions support the new fully integrated Dexterra Field Service Suite also announced today.
• Dexterra Concert provides customers a single platform for mobile application development that integrates with enterprise back-office and legacy systems either behind corporate firewalls or as a hosted service from their wireless carrier.
• Dexterra Concert supports all market-leading devices and mobile operating systems, including Windows Mobile®, RIM BlackBerry®, and Symbian OS.

Dexterra Concert Enterprise Edition
The new Dexterra Concert Enterprise Edition offers businesses optimized performance, reliability and security for their mobile applications, along with new benefits in provisioning and administration.

• Dexterra Concernt now comes packaged in a streamlined version that simplifies deployment, provisioning and administration.
• The enhanced capabilities of the new Concert Enterprise Edition combine optimized performance and reliability with patent-pending two-factor security features to verify both mobile users and their devices.
• With the new enterprise edition, IT departments can use their existing infrastructure to deploy the Dexterra Concert Server securely behind their corporate firewalls to easily manage the communication between distributed mobile applications and backend data sources.

New Dexterra Concert Enterprise Edition features include:

• A development environment that accelerates the creation of flexible, process-driven mobile applications
• Prebuilt standards-based technology, database and application adapters for mobile integration with virtually all back-office systems
• Support for multiple mobile devices, including RIM BlackBerry, Symbian OS and Windows Mobile devices
• Internationalization and localization controls letting enterprises simultaneously operate mobile applications in multiple languages
• Patented data management mechanism streamlining workflow and protecting enterprise information
• Packaged training and enablement programs for accelerating mobile deployments
• Access to the Dexterra DevNetwork partner ecosystem’s rapidly expanding catalog of off-the-shelf and customizable mobile applications

Dexterra Concert Carrier Edition
The new Dexterra Concert Carrier Edition delivers the full capabilities and benefits of the new enterprise edition with the added ability to scale to support millions of mobile subscribers while integrating seamlessly with service providers’ billing systems.

• The carrier edition lets wireless service providers offer the Dexterra Concert Server and associated mobile applications in a hosted model to thousands of business customers, supporting millions of mobile workers.
• The carrier edition also enables wireless service providers to facilitate access to customers’ business data without having to store it, making it easy to package mobile applications as a service. By using the new carrier edition service providers can now experience the many benefits of the enterprise edition, plus:
• Support for mobile applications packaged and sold as billable services
• Multi-tenant support with carrier-grade scalability to millions of subscribers
• Customer care portal designed specifically for wireless carriers to comprehensively manage both services and subscribers
• Connection management controls and a customizable reporting engine to bill at the application or service level
• All mobile applications developed using Dexterra Concert will operate the same on any of the platform editions, allowing applications to be developed once and then made globally available through multiple distribution channels.
• The Vodafone Application Service offers both a pre-packaged and a fully customized mobile application capability to business customers.

Availability
The new Dexterra Concert Enterprise and Carrier Editions are immediately available. For more information, please visit
www.dexterra.com.