Bothell, Wash. — December 9, 2008 — MobilityWire
Dexterra®, a leading provider of software to automate and manage mobile workforces, today announced the panel participants for “Achieving Mobile Success in Challenging Times,” the first of three webinars in the Field Service Survival webinar series from Mobile Enterprise magazine. Joining Dexterra to cosponsor this webinar series are AT&T, Microsoft and Motorola.
When: Tuesday, December 16, 2008, 2:00p.m. ET (19:00 GMT)
Where: To register for the webinar visit: www.dexterra.com/cmpgs/0812-fssurvival-webseries.php
Who: Editor in Chief of Mobile Enterprise magazine Susan Nunziata will moderate a panel which includes Doug Karlson, vice president and general manager of field engineering at ADP Dealer Services, and William McNeill, senior research associate, AMR Research.
What: How ADP Dealer Services improved customer service and boosted their bottom line through automating and optimizing the entire work order lifecycle with an enterprise mobility solution. ADP’s mobility solution built using Dexterra’s mobile service applications and the Dexterra Concert™ mobile development platform runs on the AT&T network and uses Motorola devices running the Windows Mobile operating system.
Why: With the increased demand from customers interested in extending the lives of their capital investments, service organizations are feeling the pressure to manage their maintenance and service programs more efficiently so that they can make the most of the potential increase in revenue. In order to do this, service organizations must maintain a high level of service while keeping costs low. Mobilizing their field service workers plays a large part in increasing the efficiency of operations, maximizing productivity, improving customer satisfaction and lowering overall costs.
The business mobility company™. Dexterra provides a broad portfolio of mobile applications built on its open mobility platform, Dexterra Concert™, that enables businesses worldwide to manage and optimize their mobile workforces. Dexterra supports the largest selection of mobile devices and integrates with the widest range of enterprise back-office systems in use today. Dexterra’s end-to-end solutions help companies large and small experience rapid deployments, greater returns, higher customer and user satisfaction, and a longer lifespan over any other competing solution.
Dexterra has operations in the Americas, Europe, Middle East and Asia Pacific and a vast network of global partners including AT&T, IBM, Motorola, RIM and Telstra. For more information, visit www.dexterra.com.
- Dexterra: www.dexterra.com
- AT&T Enterprise Business Solutions: www.att.com/gen
- Motorola Business Products and Services: www.motorola.com/business
- Windows Mobile: www.microsoft.com/windowsmobile
©2008 Dexterra, Inc. All Rights Reserved. “Dexterra” is a registered trademark, and “Concert” and “The Business Mobility Company” are trademarks of Dexterra, Inc.
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