Latest in Field Service Survival Series: “Eliminating Paper-Based Work Orders to Heat Up Field Service” from Mobile Enterprise Magazine

Bothell, Wash. – February 17, 2009 – MobilityWire

Dexterra®, a leading provider of software to automate and manage mobile workforces, today announced the panel participants for “Eliminating Paper-Based Work Orders to Heat Up Field Service,” the final of three webinars in the Field Service Survival webinar series from Mobile Enterprise magazine. Joining Dexterra to cosponsor this webinar series are AT&T, Microsoft and Motorola.

When: Thursday, February 26, 2009, 2:00p.m. ET (19:00 GMT)

Where: To register for the webinar visit:

Who: Editor in Chief of Mobile Enterprise magazine, Susan Nunziata, will moderate a panel which includes Hal Kolp, vice president of IT at Source Refrigeration & HVAC, Inc., and Eugene Signorini, vice president, Enterprise Applications & Mobile Solutions for Yankee Group.

What: Learn how Source Refrigeration & HVAC mobilized their field workers across 13 states while swapping their manual processes for a mobilized solution that seamlessly integrated with their existing back-office systems.  The result was enhanced customer service, employee satisfaction and an improved bottom line.

By deploying Dexterra’s intuitive mobile field service application, which integrated with their existing Microsoft Dynamics ERP system, Source Refrigeration was able to increase efficiencies, dramatically improving the availability, speed and accuracy of their data.

Source’s integrated mobility solution includes Dexterra’s mobile service applications, the Dexterra Concert mobile development platform and ruggedized Motorola MC70 devices with the Windows Mobile operating system running on the AT&T network.

Why: In order to stay ahead of increasing customer needs while improving efficiencies, enterprises are making the move towards deploying mobile solutions that are easily integrated into their existing systems which in turn increases their return on initial investment. Mobilizing their field service workers plays a large part in maximizing productivity, improving customer satisfaction and lowering overall costs.

If you missed the first two webinars of the series you can view the recorded versions, available on the Dexterra website at:

“Managing, maintaining and deploying a mobile solution does not have to be a cost intensive, complex undertaking; in fact, mobilizing your company’s workforce can increase the return on initial investment in back-office systems,” said Jim Lambert, vice president of marketing for Dexterra. “In our sponsorship of the Mobile Enterprise Field Service Survival webinar series we took great care to offer applicable, valuable information and deployment case studies, not sales pitches, so IT decision makers can gain proper perspective about the decisions they face mobilizing their workforces.”

About Dexterra

The business mobility company™. Dexterra provides a broad portfolio of mobile applications built on its open mobility platform, Dexterra Concert™, that enables businesses worldwide to manage and optimize their mobile workforces. Dexterra supports the largest selection of mobile devices and integrates with the widest range of enterprise back-office systems in use today. Dexterra’s end-to-end solutions help companies large and small experience rapid deployments, greater returns, higher customer and user satisfaction, and a longer lifespan over any other competing solution.

Dexterra has operations in the Americas, Europe, Middle East and Asia Pacific and a vast network of global partners including AT&T, IBM, Microsoft, Motorola, RIM and Telstra. For more information, visit

Sponsor Websites:


AT&T Enterprise Business Solutions:

Motorola Business Products and Services:

Windows Mobile:

©2008 Dexterra, Inc. All Rights Reserved.  “Dexterra” is a registered trademark, and “Concert” and “The Business Mobility Company” are trademarks of Dexterra, Inc.


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