Sentry Garners Four Diamond Ranking from Industry Experts
LOS ANGELES – MobilityWire® – October 26, 2009
Mixed Signals, Inc., the leading provider of digital content monitoring solutions, today announced that its flagship product Sentry® has received a coveted Four Diamond ranking in Broadband Gear Report’s 2009 Diamond Technology Reviews, which recognize the most advanced products and solutions for the cable television industry. This marks the third consecutive year that Sentry has received four or more Diamonds in this respected product reviews program.
Mixed Signals’ Sentry is a content monitoring solution that enables cable operators, satellite providers and telecom carriers to catch and eliminate video and audio errors in the TV services they deliver, thus ensuring that viewers enjoy an exceptional quality of experience (QoE). This year, the Diamond Technology Reviews panel recognized Sentry for its new Audio and Video QoE Scoring System, which allows service providers to accurately determine the severity of video and audio glitches as they occur and how much these errors affect viewers’ QoE.
“Sentry’s QoE scoring system addresses an important issue for us. We comprehensively monitor our programming and act on alerts critical to the customer experience,” said Keith Hayes, Vice President, Network Operations and Engineering Services at Charter Communications, Inc. “This new audio and video scoring helps us ensure that our customers enjoy the best possible experience.”
“Receiving a stellar ranking for three years in a row clearly shows that industry experts recognize the advancements we’re making in video monitoring, in particular new groundbreaking Audio and Video QoE Scoring System,” said Eric Conley, CEO of Mixed Signals. “Video service providers are continually offering more high definition TV, video-on-demand and other advanced services, and we are committed to adding new features and capabilities to Sentry that enable video service providers to deliver these services with the best possible quality while reducing operating expenses.”
Sentry’s Audio and Video QoE Scoring System takes into account human visual and auditory responses to gauge a subscriber’s frustration level over video and audio impairments. The real-time, 24/7 system detects, tracks and reports serious video errors, such as video tiling, black and frozen screen, simultaneously in literally hundreds of compressed HD and SD programs. This unparalleled analysis allows service providers to determine the errors that require immediate attention to preserve subscriber satisfaction.
“The Diamonds judges that reviewed this solution were extremely impressed by the enhancements Mixed Signals has made to its Sentry product. They applauded the company’s work to consistently go farther than a simple evaluation of bits in error or transmission errors, and to evaluate final video quality as perceived by the subscriber — which is ultimate quality standard that the industry must meet,” Laura Hamilton, editor-in-chief at Broadband Gear Report says.
The Broadband Gear Report’s Diamond Technology Reviews, launched in 2005, seek to provide an unbiased technology review program within the broadband community- utilizing a distinguished panel of engineering executives from major MSOs to review each submission. The 2009 top Diamond Technology rankings will be announced in a special feature article during this year’s SCTE Cable-Tec Expo in Denver.
About Broadband Gear Report
Broadband Gear Report (BGR), celebrating its 5th anniversary in 2009, is the cable and telecom industry’s premier source for product and technology news and is the most successful and fastest growing online outlet for product information and deployments; reviews and rankings; technology expertise; and buyer/seller facilitation. BGR’s portfolio includes online, print and video assets, all designed to help network operators build, upgrade and maintain high-performance communications networks. BGR, backed by over 70 years of combined industry experience, delivers its email, online, print and video production services to over 20,000 subscribers. To subscribe, consult www.broadbandgear.net/sub.cfm.
BGR is owned by Hermes Media & Research, LLC, which also publishes Telecom Company TV (www.telecomcompanytv.com)
About Mixed Signals
Mixed Signals provides the most comprehensive and scalable digital content monitoring solutions from the source to the edge including digital services, transport streams, ad insertion, switched digital video, video on demand and interactive content. Mixed Signals’ innovative products offer unparalleled visibility into video streams and digital services in real time. The Company’s products are known for their ease of use and deliver critical intelligence about overall network transport stream behavior, trending analyses, and actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to simplify deployments of new services and applications, and to future-proof and maximize the return on the investment in their digital networks.
For more information visit www.mixedsignals.com or call 310.227.8620.
Mobility Public Relations
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