Mixed Signals Delivers New Features to Further Accelerate Video and Audio Quality Error Resolution

Cable Industry Gets First Public Demonstrations of Sentry’s new Reason Code Reporting Tool at the SCTE Canadian Summit

Mixed Signals

Mixed Signals, the leading provider of digital content monitoring solutions, today announced that it has added significant new reporting and analysis features to its award-winning Sentry® digital content monitoring solution that enable video service providers to track, isolate and repair even the most complex video and audio errors in their programming. Mixed Signals is demonstrating Sentry’s new Reason Codes capability in its booth (714) at this week’s Canadian Summit of the Society of Cable Telecommunications Engineers (SCTE) in Toronto.

Reason Codes are an enhancement to Mixed Signals’ state-of-the-art Audio and Video QoE Scoring System – which accurately gauges the severity of errors – and provide added detail to show the causes of impairment behind a particular quality of experience (QoE) score. The combination of Reason Codes together with Sentry’s unprecedented ability to detect video and audio quality errors gives service providers a more complete picture of particularly complex and recurring QoE issues, which enables more accurate and quicker diagnoses and repairs.

“We continue to listen to our customers to provide the capabilities and tools they need to zero-in on even the most complex video and audio quality errors,” said Eric Conley, CEO of Mixed Signals. “Sentry’s new Reason Codes are the latest example of our commitment to adding new features and functionality to Sentry to keep it the most advanced and comprehensive solution for ensuring that service providers deliver their programming with best possible quality while keeping operational costs low.”

Sentry’s Reason Codes will be available in an upcoming software update that will support already deployed Sentrys and will come standard with new models.

About Sentry

Mixed Signals’ award-winning Sentry is a comprehensive and scalable monitoring solution that uniquely enables video service providers to better manage their networks to deliver services with optimum quality and to reduce their operational expenses. Sentry identifies anomalies in the network at the IP and MPEG layers, as well as in QoE, identifying hundreds of issues, including video freeze, video black and the loss of audio, which represent the bulk of trouble calls from subscribers.  Sentry’s single rack unit (RU) appliance ensures easy deployment in even the smallest hubs and its ability to be remotely managed eliminates the need for technicians to service Sentrys installed in remote locations.

Sentry is in widespread use with top tier video service providers, including the top nine U.S cable operators, three of the top five Canadian cable operators and other providers all over the globe.

Complementing its sales success, Sentry’s advanced capabilities and market-leading performance have been recognized with seven industry awards.

About Mixed Signals
Mixed Signals provides the most comprehensive and scalable digital content monitoring solutions from the source to the edge including digital services, transport streams, ad insertion, switched digital video, video on demand and interactive content. Mixed Signals’ innovative products offer unparalleled visibility into video streams and digital services in real time. The Company’s products are known for their ease of use and deliver critical intelligence about overall network transport stream behavior, trending analyses, and actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to simplify deployments of new services and applications, and to future-proof and maximize the return on the investment in their digital networks.

For more information visit www.mixedsignals.com or call 310.227.8620.


John Giddings
Mobility Public Relations
Work: +1-650-353-4330
Mixed Signals Press Kit: http://mixedsignals.mobilitypr.com

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