Canadian Cable Operator Delivers Optimal Video Quality to Subscribers with Mixed Signals’ Monitoring Solutions
LOS ANGELES – MobilityWire® – March 9, 2010
Mixed Signals, the leading provider of digital content monitoring solutions, today announced that its Sentry® and Medius™ digital content monitoring solutions are being used by Cablevision du Nord, a Canadian cable television operator based in Québec, to ensure that subscribers enjoy the best possible viewing experience. Cablevision is the largest cable operator in the Abitibi-Témiscamingue region of Québec, providing cable television and high speed Internet to tens of thousands of subscribers in 50 municipalities throughout the province. Cablevision is the latest cable operator to deploy Sentry, joining nine of the top 10 U.S. operators and three of the top five Canadian operators.
Cablevision chose Mixed Signals Sentry for its ability to comprehensively monitor their digital video network and catch any potential service-affecting issues. Sentry’s unique ability to identify and diagnose errors enables Cablevision to quickly repair errors, thus ensuring viewers enjoy an optimal Quality of Experience (QoE) and service uptime. Sentry utilizes advanced deep packet inspection technologies to continually dive deep into all the video programs flowing through a network to spot problems at the IP and MPEG layers, leaving no error undetected. Sentry’s ability to detect and localize errors quickly, also enables service providers to significantly reduce their operational expenses as technicians can immediately make repairs, rather than spending time tracking down the root cause of errors.
“To deliver the best possible viewing experience for our subscribers, we knew we needed to keep a closer eye on our video network and proactively spot any errors,” said Mr. John Colton, General Manager for Cablevision du Nord. “Mixed Signals’ monitoring tools enable us to effectively catch and repair errors in our network before they affect our subscribers, allowing us to offer the best quality of experience to our customers.”
Cablevision has installed Sentry in its headend in Val-d’Or, Québec where it monitors their entire digital programming line-up, including all high definition (HD) and standard definition (SD) programs. Cablevision will expand its deployments of Sentry, with the next installation planned for its headend in Rouyn-Noranda, Québec.
In combination with Sentry, Cablevision is also using Mixed Signals’ Medius remote monitoring and management system to communicate with all the Sentrys from a central location. Sentry and Medius together provide operators with the industry’s most integrated, comprehensive and network-wide solution for ensuring an optimal QoE for their subscribers.
“Cablevision du Nord has proven its dedication to ensuring the highest possible quality of experience to its customers by using Mixed Signals to monitor its video network,” said Mr. Eric Conley, CEO of Mixed Signals. “Sentry’s ability to proactively detect errors before they affect the subscriber is second to none and provides Cablevision du Nord with the tools they need to keep their subscribers loyal and happy.”
About Mixed Signals
Mixed Signals provides the most comprehensive and scalable digital content monitoring solutions from the source to the edge including digital services, transport streams, ad insertion, switched digital video, video on demand and interactive content. Mixed Signals’ innovative products offer unparalleled visibility into video streams and digital services in real time. The Company’s products are known for their ease of use and deliver critical intelligence about overall network transport stream behavior, trending analyses, and actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to simplify deployments of new services and applications, and to future-proof and maximize the return on the investment in their digital networks.
For more information visit www.mixedsignals.com or call 310.227.8620.
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